Last updated: January 2025
By accessing and using GuideMate, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
GuideMate provides an AI-powered chatbot platform that allows property owners to create interactive guides for their guests. The service includes guide creation, AI-powered chat responses, QR code generation, and analytics.
You are responsible for: • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Providing accurate and complete information • Notifying us immediately of any unauthorized use
You agree not to: • Use the service for any illegal purpose • Upload harmful, offensive, or inappropriate content • Attempt to gain unauthorized access to our systems • Interfere with or disrupt the service • Resell or redistribute the service without authorization
You retain ownership of the content you create. By using our service, you grant us a license to store, process, and display your content as necessary to provide the service.
Responses generated by our AI are based on the information you provide. We do not guarantee the accuracy of AI responses. You are responsible for reviewing and ensuring the accuracy of information in your guides.
We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.
GuideMate is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
We may update these terms from time to time. We will notify users of significant changes. Continued use of the service after changes constitutes acceptance of the new terms.
For questions about these terms, contact us at legal@guidemate.app
© 2026 GuideMate. All rights reserved.